Welcome to CustomCable.ca. By placing an order on this website you agree to the following terms. Please also review our Shipping Policy and Return & Refund Policy, which form part of these terms.

Orders & Acceptance

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order, including orders with pricing or listing errors, in which case any payment received will be refunded in full.

Pricing & Currency

All prices are listed in Canadian dollars (CAD). Applicable GST/HST is calculated at checkout based on your province. Prices and availability are subject to change without notice.

Shipping

Orders ship from Mississauga, Ontario. Delivery timelines, rates, and free-shipping thresholds are described in our Shipping Policy.

Returns

Returns are accepted within 20 days of the shipping date under the conditions described in our Return & Refund Policy. Custom cable assemblies and cut-to-length products are made to order and are final sale.

Custom Orders

Custom cable assemblies are manufactured to the specifications you provide. Please verify all specifications before confirming your order; we are not responsible for errors in customer-supplied specifications.

Product Information

We make reasonable efforts to display accurate product specifications and images. Minor variations may occur. If an item you receive is materially different from its description, contact us and we will make it right.

Warranty & Liability

Products are warranted against manufacturing defects at the time of delivery. To the maximum extent permitted by law, our liability for any claim is limited to the purchase price of the product concerned. We are not liable for indirect or consequential damages, including damage caused by improper installation or use.

Privacy

Your personal information is used to process orders and provide customer service. We do not sell your personal information.

Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Contact

Questions about these terms? Email [email protected] or call 647-981-1262.